Pack And Stack Storage Solutions

Here's a link to  Pack and Stack Storage Solutions's Yelp reviews.  You can see their reviews are poor. Remember that for every bad review you see, it is estimated that twenty six that never got written. And, it is also estimated that each unhappy customer tells about 250 people one way or another about the bad experience they had with your company. And those unhappy customers may not have written the bad review they were thinking of writing, but they're letting hundreds of people know how unhappy they are.       Bad Yelp Reviews Can Hurt Your Company, So Don't Ignore Them Every bad Yelp review your company gets costs your company approximately thirty customers. In other words, my bad Yelp review may have already cost  Pack and Stack Storage Solutions  about thirty times more in lost business than it would have cost them to pay me the money that they owe me. Pack and Stack didn't even respond to the bad review.  Companies really should re...

We eventually had to get the Better Business Bureau  involved, since trying to reason with Matthew Rojas of  Pack and Stack Storage Solutions  was accomplishing nothing. I would have done better talking to a brick wall. Rojas continued to call us liars and say we were making everything up. All he had to do was talk to the delivery person Carl who did our delivery. Carl would have been able to confirm what we were saying was true. I mean, unless they decided not to tell the truth about it. It would definitely be something the delivery guy would remember. Anyway,  even after posting negative reviews online , Matthew Rojas still did nothing. It was like he didn't care about negative reviews about his company.                                  The Better Business Bureau Can Be Very Useful  The Better Business Bureau can be a useful asset, but they are only a med...

So, you've ben ripped off by a company like Pack and Stack Storage Solutions, now what? When I was at a loss for what the next step was regarding as far as trying to get the money that Matthew Rojas and  Pack and Stack Storage Solutions LLC  owes us,  I scoured the Internet for advice . Several articles outlined the strategy that I am following now. In addition to calling and emailing the company, and leaving negative reviews at all the major websites, they recommended blogging about the company,  tweeting about them,  and  posting on Facebook about them , which I have doing. Except, the way I'm using Facebook is by posting negative reviews on the company's own Facebook page so any prospective customers who go there can see them. And, since Pack and Stack Storage Solutions hasn't posted on their own Facebook page for years, the company doesn't even know they are there. Which is pretty sad, but also pretty funny at the same time. The Better Bus...

I am posting a link to my Google review of Pack and Stack Storage Solutions here. I have also put a screen shot of the review below. There are other reviews of Pack and Stack Storage Solutions there as well. You need to move over to the right side of the page and click on the reviews. Pack and Stack Storage Solutions averages a pathetic 2.3 stars out of 5. Pretty horrible. It gets worse when you read the comments about what a miserable experience people have had with this company. In my review, I lay everything out in black and white, in a calm, clear manner. Google notified Matthew Rojas, the owner of Pack and Stack Storage Solutions about my negative review, and Matthew Rojas posts his response. Rojas states that Pack and Stack Storage Solutions was not aware that we were having any problems with them. We should contact customer service and they would take care of everything.                  Hey, Pack and Stack Storage Sol...