We Do The Work Of Losing Your Precious Belongings So You Don’t Have To
Dealing With Companies That Rip You Off
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So, you've ben ripped off by a company like Pack and Stack Storage Solutions, now what? When I was at a loss for what the next step was regarding as far as trying to get the money that Matthew Rojas and Pack and Stack Storage Solutions LLC owes us, I scoured the Internet for advice. Several articles outlined the strategy that I am following now.
In addition to calling and emailing the company, and leaving negative reviews at all the major websites, they recommended blogging about the company, tweeting about them, and posting on Facebook about them, which I have doing. Except, the way I'm using Facebook is by posting negative reviews on the company's own Facebook page so any prospective customers who go there can see them. And, since Pack and Stack Storage Solutions hasn't posted on their own Facebook page for years, the company doesn't even know they are there. Which is pretty sad, but also pretty funny at the same time. The Better Business Bureau is another valuable resource. They will mediate between you and the company and try to help you get satisfaction. Reviews on the Better Business Bureau website stay up for three years, and score very well in search engine searches. People who look up the company online will find your BBB review. And, BBB reviews have more cache to them than other reviews do, so people will tend to take them more seriously.
Publishing negative reviews does more than publicize the reasons you should not hire whatever company ripped you. It is also meant to get the company’s attention. This has been a powerful strategy for the people who have written about it. This blog is an experiment in progress.
If it is not successful in getting Pack and Stack Storage Solutions LLC to give us the hundreds of dollars they owe us, it has been a valuable educational experience. I have learned how to buy domain names, the best type to buy, how to set up websites and web hosting etc. This blog started as a Wordpress blog at a well known web hosting company before moving over here to Blogger. I mainly did this because I can get a secure domain name without having to pay for it. But even still, it's amazing how inexpensive it all is, and it doesn't actually take that long.
I put a negative review of Pack and Stack Storage Solutions on the Pissed Consumer website. Here's a cut and paste of the review: If you want your belongings to disappear forever, these are the folks for you! | Pack and Stack Storage Solutions review from Newfield, New York 1.1 Details Company packed and stored our stuff over the summer. When they delivered it back to us we realized one of the boxes wasn’t ours after they had left and we opened everything. We called them they picked up that box, but never came back to deliver our last box. We have been trying for 5 months to get our last box but they say they can’t find it, claim we’re lying about this whole thing, and won’t reimburse us for what they lost. The Better Business Bureau, the NY State Attorney General’s office and the NY State Consumer Protection Division all tried to get Pack and Stack to do the right thing a...
...please pick up the white courtesy phone for an urgent message. Hey, Pack and Stack, you have an urgent phone call. So, by now I would think that Matthew Rojas, the owner of Pack and Stack Storage Solutions , has seen this website. He certainly has seen the negative reviews I've posted, because he has written very dishonest responses to several of them. I will be posting links to these as we go along. But, no real response from Matthew as far as paying us the money he owes us. we could negotiate what to do about the reviews and this blog after that, but first we need to be made whole and get what is owed us. I'm still hopeful that Pack and Stack Storage Solutions will do the right thing and pay us the hundreds of dollars they owe us. But, then again, I'm basically a cockeyed optimist. On the other hand, I'm not going hold my breath either.
We eventually had to get the Better Business Bureau involved, since trying to reason with Matthew Rojas of Pack and Stack Storage Solutions was accomplishing nothing. I would have done better talking to a brick wall. Rojas continued to call us liars and say we were making everything up. All he had to do was talk to the delivery person Carl who did our delivery. Carl would have been able to confirm what we were saying was true. I mean, unless they decided not to tell the truth about it. It would definitely be something the delivery guy would remember. Anyway, even after posting negative reviews online , Matthew Rojas still did nothing. It was like he didn't care about negative reviews about his company. The Better Business Bureau Can Be Very Useful The Better Business Bureau can be a useful asset, but they are only a med...
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