We Do The Work Of Losing Your Precious Belongings So You Don’t Have To
Hey, Pack and Stack Storage Solutions, Read This
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This is another article on consumer reputation management that somebody like Matthew Rojas of Pack and Stack Storage Solutions should read. It's about how it only takes one angry customer to significantly damage the reputation of your company.
See, Matthew, I'm not just trying to get my money that you owe me, I'm actually trying to help you.
I put a negative review of Pack and Stack Storage Solutions on the Pissed Consumer website. Here's a cut and paste of the review: If you want your belongings to disappear forever, these are the folks for you! | Pack and Stack Storage Solutions review from Newfield, New York 1.1 Details Company packed and stored our stuff over the summer. When they delivered it back to us we realized one of the boxes wasn’t ours after they had left and we opened everything. We called them they picked up that box, but never came back to deliver our last box. We have been trying for 5 months to get our last box but they say they can’t find it, claim we’re lying about this whole thing, and won’t reimburse us for what they lost. The Better Business Bureau, the NY State Attorney General’s office and the NY State Consumer Protection Division all tried to get Pack and Stack to do the right thing a...
...please pick up the white courtesy phone for an urgent message. Hey, Pack and Stack, you have an urgent phone call. So, by now I would think that Matthew Rojas, the owner of Pack and Stack Storage Solutions , has seen this website. He certainly has seen the negative reviews I've posted, because he has written very dishonest responses to several of them. I will be posting links to these as we go along. But, no real response from Matthew as far as paying us the money he owes us. we could negotiate what to do about the reviews and this blog after that, but first we need to be made whole and get what is owed us. I'm still hopeful that Pack and Stack Storage Solutions will do the right thing and pay us the hundreds of dollars they owe us. But, then again, I'm basically a cockeyed optimist. On the other hand, I'm not going hold my breath either.
We eventually had to get the Better Business Bureau involved, since trying to reason with Matthew Rojas of Pack and Stack Storage Solutions was accomplishing nothing. I would have done better talking to a brick wall. Rojas continued to call us liars and say we were making everything up. All he had to do was talk to the delivery person Carl who did our delivery. Carl would have been able to confirm what we were saying was true. I mean, unless they decided not to tell the truth about it. It would definitely be something the delivery guy would remember. Anyway, even after posting negative reviews online , Matthew Rojas still did nothing. It was like he didn't care about negative reviews about his company. The Better Business Bureau Can Be Very Useful The Better Business Bureau can be a useful asset, but they are only a med...
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