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How To Avoid Moving And Storage Scams
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Yes, Pack and Stack Storage Solutions should be avoided at all costs, but Pack and Stack Storage Solutions is not the only sleazy moving company out there. This article has a good synopsis of how to avoid getting ripped off by movers.
Don't Let This Happen to YouYou'll notice that one of the key ways they get you is by not accepting or making it difficult to use a credit card, which is one of the things that Pack and Stack Storage Solutions does. Never use a moving company that does not allow you to use a credit card. You will have no protection if anything bad happens, like Pack and Stack Storage Solutions losing a whole big box of my daughter's belongings and then pretending that it never happened.
At least with a credit card you can get your moving expenses charged back to you and try to use the insurance that the credit card provides to get reimbursed for anything that was lost. We stupidly presumed that since Pack and Stack was recommended by my daughter's school that they would be a good reputable company and we didn't have anything to worry about. But, even the deans at her college were shocked when I told them what had happened and forwarded the outrageous emails that Matthew Rojas, the owner of Pack and /stack Storage Solutions sent me. They tried to get the company to do the right thing by us, but Pack and Stack refused. Anyway, use a credit card, use a credit card, use a credit card.
I put a negative review of Pack and Stack Storage Solutions on the Pissed Consumer website. Here's a cut and paste of the review: If you want your belongings to disappear forever, these are the folks for you! | Pack and Stack Storage Solutions review from Newfield, New York 1.1 Details Company packed and stored our stuff over the summer. When they delivered it back to us we realized one of the boxes wasn’t ours after they had left and we opened everything. We called them they picked up that box, but never came back to deliver our last box. We have been trying for 5 months to get our last box but they say they can’t find it, claim we’re lying about this whole thing, and won’t reimburse us for what they lost. The Better Business Bureau, the NY State Attorney General’s office and the NY State Consumer Protection Division all tried to get Pack and Stack to do the right thing a...
...please pick up the white courtesy phone for an urgent message. Hey, Pack and Stack, you have an urgent phone call. So, by now I would think that Matthew Rojas, the owner of Pack and Stack Storage Solutions , has seen this website. He certainly has seen the negative reviews I've posted, because he has written very dishonest responses to several of them. I will be posting links to these as we go along. But, no real response from Matthew as far as paying us the money he owes us. we could negotiate what to do about the reviews and this blog after that, but first we need to be made whole and get what is owed us. I'm still hopeful that Pack and Stack Storage Solutions will do the right thing and pay us the hundreds of dollars they owe us. But, then again, I'm basically a cockeyed optimist. On the other hand, I'm not going hold my breath either.
We eventually had to get the Better Business Bureau involved, since trying to reason with Matthew Rojas of Pack and Stack Storage Solutions was accomplishing nothing. I would have done better talking to a brick wall. Rojas continued to call us liars and say we were making everything up. All he had to do was talk to the delivery person Carl who did our delivery. Carl would have been able to confirm what we were saying was true. I mean, unless they decided not to tell the truth about it. It would definitely be something the delivery guy would remember. Anyway, even after posting negative reviews online , Matthew Rojas still did nothing. It was like he didn't care about negative reviews about his company. The Better Business Bureau Can Be Very Useful The Better Business Bureau can be a useful asset, but they are only a med...
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