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Another Unhappy Pack and Stack Storage Solutions Customer
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Here's another unhappy Pack and Stack Storage Solutions customer whose tweet I found a few weeks ago. I have posted a screen shot of the tweet below. Another angry customer who will never use that company again, and will tell everyone they can not to do business with Pack and Stack.
They say that every unhappy customer will eventually tell around 250 people in some way about their bad experience, whether it's on Twitter, or Facebook, or in person or however they do it. Taking care of these people and fixing whatever problems they have with your company is important. I think "thieving bastards" sums up Pack and Stack well since they still owe me hundreds of dollars and show no signs of being willing to pay me.
Here's a link to Pack and Stack Storage Solutions's Yelp reviews. You can see their reviews are poor. Remember that for every bad review you see, it is estimated that twenty six that never got written. And, it is also estimated that each unhappy customer tells about 250 people one way or another about the bad experience they had with your company. And those unhappy customers may not have written the bad review they were thinking of writing, but they're letting hundreds of people know how unhappy they are. Bad Yelp Reviews Can Hurt Your Company, So Don't Ignore Them Every bad Yelp review your company gets costs your company approximately thirty customers. In other words, my bad Yelp review may have already cost Pack and Stack Storage Solutions about thirty times more in lost business than it would have cost them to pay me the money that they owe me. Pack and Stack didn't even respond to the bad review. Companies really should re...
We filed a formal complaint with the Better Business Bureau about Pack and Stack Storage Solutions, and I have previously explained why. And, why as a business owner you should try very hard to resolve BBB complaints. Better Business Bureau complaints stay up on the internet for three years and rank very highly in search results. If you have a complaint on their website, people are going to see it when they do a web search for your company. Pack and Stack Storage Solution's owner Matthew Rojas didn't resolve the issue we had. Not only that, Pack and Stack actually lied to the BBB and told them that they found the box of our belongings after a "thorough investigation" and returned it to us. Now, if that were true, then Pack and Stack Storage Solutions would have the paperwork showing the day and time he delivered this box, and it would've been signed by my daughter who would have personally received the package. ...
So, you've been the victim of a scam by a company like Pack and Stack Storage Solutions, now what? When I was at a loss for what the next step was regarding as far as trying to get the money that Matthew Rojas and Pack and Stack Storage Solutions LLC owes us, I scoured the Internet for advice . Several articles outlined the strategy that I am following now. In addition to calling and emailing the company, and leaving negative reviews at all the major websites, they recommended blogging about the company, tweeting about them, and posting on Facebook about them , which I am doing. Except, the way I'm using Facebook is by posting negative reviews on the company's own Facebook page so any prospective customers who go there can see them. And, since Pack and Stack Storage Solutions hasn't posted on their own Facebook page for years, the company doesn't even know they are there. Which is pretty sad, but also pretty funny at the same time. Hey, Pack and ...
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